Personal Data Policy

This personal data policy explains how we use the personal data we process when you use our websites or services.

What data do we process?

We process personal data about you when you place an order, ask about our products and services, contact us through our website chat, or submit a support request. We also process data about you when you fill out questionnaires or provide us with feedback in other ways. The use of our websites is registered by use of cookies.


How do we use the data?

We process personal data about you in order to process your order, your enquiry, or your support request. If you give us permission, we use the data to send you e-mails with products and services we think could have your interest.

Renotronic does not distribute your data for marketing purpose to other businesses than those managing our own marketing. When we process your order or support request, your data can be distributed to other businesses who manage our tools for internal order, support and payment management.



We would like to inform you about our products and services. If you have given consent to receive marketing from us, you can always revoke it. At any given time, you are entitled to insist on us not contacting you with a marketing purpose. If you no longer want to be contacted for marketing purposes, please contact


Entitlement of access and retraction

You are entitled at all times to access the personal data processed by us regarding you. If you would like a copy of either parts of or the entire personal data we keep, please contact We might charge a small fee for this service.


We want to be sure that the data we have processed on you is correct and updated. You are entitled at all times to demand corrections and deletion of personal data processed by us, if you find them incorrect.



A cookie is a small text file which the browser stores on your computer. It contains basic log information and information about consumer behavior. We use the data to follow the users’ behavior on our website and for statistical reports on website activity.

For more information, please visit or


In your browser, you can delete cookies, block cookies, or set the browser to request your permission to accept cookies. See how to do this on the above-mentioned websites. Please note that parts of the functionality on our websites might discontinue.



Other websites

Our website contains links to other websites. This personal data policy only covers our own websites.  When clicking on functions that navigate to other websites, you should read their personal data policy, as we are not responsible for, and cannot control, which cookies are used.


Changes in our personal data policy

We review our personal data policy on a regular basis. If changes are made, this page will be updated. This personal data policy was updated February 2, 2021.



If you have any questions regarding our personal data policy, please contact